Shipping policy
Effective Date: 09/15/2025
At DuckView Systems, we provide nationwide delivery of our A.I.-powered mobile security units within the United States. Our shipping process is designed to ensure your equipment arrives safely and securely.
Shipping Coverage
-
We currently ship only within the United States.
-
International shipping is not available at this time.
Shipping Rates
-
All units require freight delivery. A flat freight shipping fee of $2,500 applies to every order, regardless of destination within the U.S.
-
This rate covers handling, freight coordination, and delivery to your specified site.
Processing & Delivery Times
-
Orders are typically processed within 5–7 business days.
-
Once your order is ready, our team will contact you directly to schedule delivery.
-
Delivery timelines may vary based on location and site access.
Delivery Requirements
-
Customers are responsible for ensuring the delivery location is accessible for freight vehicles.
-
If special arrangements (such as lifts, site prep, or escorts) are required, please notify us in advance.
Local Pickup
-
Local pickup may be available upon request. Please contact us prior to placing your order if you wish to arrange pickup.
Questions
For questions about shipping or delivery, please contact our team:
Email: support@duckviewsystems.com
Phone: 385-503-4440